1. Information We Collect
We collect the following types of information when you use Pefoma:
Personal Information
- Name, email address, phone number, and business location (provided during registration)
- Business type and details
- Payment information (processed securely through M-Pesa, MTN Mobile Money, Airtel Money, or card payment providers)
Usage Data
- Inventory images and scan data uploaded through the Service
- App usage patterns, feature interactions, and session data
- Device information (device type, operating system, app version)
- Log data (IP address, access times, pages viewed)
2. How We Use Your Information
We use your information to:
- Provide and improve the inventory management Service
- Process your inventory scans using our AI models
- Process payments and manage your account
- Send service-related communications and updates
- Provide customer support
- Analyze usage patterns to improve our AI accuracy and Service features
- Comply with legal obligations
3. Data Storage and Security
We take the security of your data seriously:
- All data is encrypted in transit (TLS/SSL) and at rest
- Inventory images are processed securely and stored with access controls
- We use industry-standard security practices to protect our infrastructure
- Access to personal data is restricted to authorized personnel only
- We conduct regular security assessments and updates
Your data is stored on secure servers. While we implement strong safeguards, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
4. Data Sharing and Third Parties
We do not sell your personal information. We may share data with:
- Payment processors: M-Pesa (Safaricom), MTN Mobile Money, Airtel Money, and card payment providers to process transactions
- Cloud infrastructure providers: For hosting and data storage
- Analytics services: To understand usage patterns (anonymized where possible)
- Legal authorities: When required by law or to protect our rights
5. Cookies and Tracking
Our website and Service may use cookies and similar technologies to:
- Remember your preferences and login sessions
- Analyze website traffic and usage
- Improve user experience
You can manage cookie preferences through your browser settings.
6. Your Rights
You have the right to:
- Access: Request a copy of the personal data we hold about you
- Correction: Request correction of inaccurate personal data
- Deletion: Request deletion of your personal data (subject to legal retention requirements)
- Export: Request your data in a portable format
- Opt-out: Unsubscribe from marketing communications at any time
To exercise any of these rights, contact us at info@pefoma-ai.com or submit a data deletion request.
7. Data Retention
We retain your data for as long as your account is active or as needed to provide the Service. After account termination, we retain data for up to 30 days to allow for data export, after which it is permanently deleted unless required by law.
8. Children's Privacy
Pefoma is a business tool and is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.
9. International Data Transfers
Your data may be processed in countries other than your country of residence. We ensure appropriate safeguards are in place for any international data transfers in compliance with applicable data protection laws.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes via email or through the Service. The "Last updated" date at the top indicates when the latest changes were made.
11. Contact Us
If you have questions or concerns about this Privacy Policy or our data practices, please contact us: