What happens when you request data deletion?
When you submit a data deletion request, we will:
- Verify your identity to protect your account
- Remove all personal information associated with your account
- Delete inventory images, scan history, and reports
- Remove payment records (except where required by law for tax/audit purposes)
- Process your request within 30 days
Please note that once your data is deleted, this action cannot be undone. You will lose access to your account, all inventory history, and any saved reports.
Before you request deletion
We recommend that you:
- Export any inventory reports or data you wish to keep
- Download any receipts or payment records you need
- Note that any active subscriptions will be cancelled
Submit your request
Fill out the form below and we will process your data deletion request. You will receive a confirmation email once your request has been received and another when deletion is complete.
Alternative methods
You can also request data deletion by:
- Emailing us directly at info@pefoma-ai.com with the subject line "Data Deletion Request"
- Calling us at 🇰🇪 Kenya +254 742 909 967 or 🇳🇬 Nigeria +234 816 917 8428
For more information about how we handle your data, please read our Privacy Policy.